Who We Are
Your NDIS Plan shouldn’t be stressful.
We are a family based business located on the NSW South Coast, offering services Australia Wide.
With lived experience of family members, we understand the NDIS from both within and outside.
I am passionate about helping participants have more freedom to focus on the areas of life that are important to them, and to take their financial stress away.
My role as your Plan Manager allows you to live your life, while we manage your claims, payments and administration of your NDIS budget.
My name is Vanessa, and I am a degree-qualified Accountant with over 25 years experience in commercial roles. I have personal family experience of disability as I have been around my twin nieces for the last 21 years and can see firsthand the experience my sister has had with NDIS plans and service providers.
Upon hearing of the role of a Plan Manager, I thought this would be a perfect fit for me to assist in the disability sector. With my accounting skillset, I know I can provide prompt and accurate payment of invoices and traceability, therefore easing the burden for many families.
What I’m finding people like is:
- That I’m paying invoices quickly
- Every time they ring, I’m the person they speak to – it is me that works in my business
- Both the participant and Coordinator of Supports (CoS) have access to see funds spent and what is left in budgets, in real time
What I’m liking is that:
- I’m building relationships with participants, Coordinator of Supports (if one is in place) and Local Area Coordinators (LACs)
- I’m making life easier for family members and people with a disability
- I’m supporting service providers by ensuring they are being paid promptly for the goods or services they provide
The feedback I am getting:
- I’m easy to deal with
- I’m responsive to emails
- I’m promptly making payment on amounts due
- I’m knowledgeable
A simple chat at the beginning of the onboarding process enables me to determine how much involvement the participant and Coordinator of Supports (CoS) wish to have with the approval of invoices. This makes for a smoother journey through the duration of the plan.
I’m flexible and I document what each participant wants.
In addition, I am providing the controls and measures so we have all the supporting documentation & approvals, if there is ever a query from NDIA on the payments made against a participant’s plan.
We are located on the NSW Far South Coast in a beautiful town called Tomakin. Another wonderful aspect of being a Plan Manager is that I can service participants across Australia from my location.
From a personal perspective, we have always had a passion for the young. We were founding members of Nature’s Nest Community Childcare Centre in the Eurobodalla, and then went on to home school our three children.
Using this business name is in honour of my grandfather, Hugh Watt Findlay (1908 – 1996).
To me, the name Boomaroo inspires thoughts of family and support and perseverance through adversity.
Pop suffered scarlet fever when he was at a young age and was almost totally deaf for much of his life.
Boomaroo Toys were created by my grandfather. The toys were manufactured in Sydney, commencing in the 1940’s (after WWII) until the 1980’s.
The toys, mainly models of standard products such as vehicles and household appliances, were popular with generations of Australian children. The toy range included trucks, tractors, loaders earthmoving equipment, planes, cash registers, toy money and washing machines.
At its peak in the 1950’s, Boomaroo Toys was producing more than 200,000 toys a year. Today they are collector’s items much sought after.
Pop had three children – Ian, Margaret (my mum 😊) and Bruce who all worked in the family business and are proud of the achievements of their father.
Pop took up sailing and skippered his 34ft yacht, also named Boomaroo, in three Sydney-Hobart races. We have many happy memories of times out on his yachts.